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AuditLok XLV Error Messages

Bill Jam

1. Check the bill validator.
2. Remove the offending bill.
3. Power cycle the bill validator.
4. Blow clean compressed air through the bill validator.
5. If you cannot clear the jam by one of the above, replace the validator.

Check Printer

Check the printer paper, ink, power, and data connections.

Column Empty

The column is out of tubes. If this is not actually the case, unload the column and reload it per procedure. When you load tubes verify the tubes count correctly. If the tubes do not count properly check the vend board input sensors.

Remote Access in Progress

The safe is being accessed from a remote location via the modem port. The system will not be available to the user until the data connection is closed.

Run End Day Now

There is nothing wrong. Any enrolled user may now run the End Day report.

Timelock In Effect

The door you are attempting to open is currently in timelock.

Tube Jam

1. Power cycle the D8.
2. If the tube remains jammed, remove the motor screws and pull the motor for that column off to the side. Using gentle force release the tube by rocking the cup rotor. The tube must be withdrawn through the opening in the top of the column. Use extreme care not to damage the input sensors when pulling the tube out through the top.

Wrong PIN

If the wrong PIN is entered more than four times in a row, the system will go into a lock-out period.

Locked Up Display

1. Power Cycle the display.
2. Power cycle the "C" unit.

Locked Display - Version Number is Displayed

1. Is the display added to the system? If not, add the display per programming procedure.
2. Remove the display from its mounting (EPR or header). Use caution not to short the display to the metal casing.
3. Change DIP switch segment 1 to ON position.
4. Remove power to the display (unplug EPR or "C" unit, as applicable).
5. Restore power to the display.
6. If this is the only display (or the primary display), the display should now respond to user commands. Otherwise, the display should sync up and the clock should appear to be operating.
7. Return DIP switch segment 1 to the OFF position.
8. Reinstall the display to the header or EPR.
9. If this was not the primary display, unplug the data cable from the data port on the rear of the EPR, then use the Add Device procedure to add the display into the system.
Copyright ©2009
Updated 4-16-09