FKI Tech Info

Operation
Log In
Print Audit
External Security Doors
Doors
Manage Users

Configuration
Daylight Savings
Delay & Timelock
Factory Key
Key Chart

Service
Installation
Error Messages
Alarm Problem
Key Problem
Power Problem
Printing Problem
Alarm Wiring
Electronics Parts
Chassis Parts
Overrides
Upgrade Policy

OLD AuditLok XL - Key Problems

Key Does Not Perform Desired Function

1. Is the key of the proper level to perform the desired function?
2. If the key appears to be working in all other respects check another key of the same level. If the other key works, replace the first key. If both keys fail to work correctly with the specified function, replace the inner board.
3. Check if the safe is in timelock.

Keyport Does Not Respond

1. Any time a key is presented to the reader the safe should beep and provide some sort of visual response.
2. If there is no display check for power problems.
3. If this is only a problem with one key, replace the key.
4. Check that the keypad buttons respond when pressed. If not, replace the outer board.
5. If there is no keypad response to any key and the display is normal and the keypad buttons respond properly, use the Lost Key Override for temporary access and replace the outer board.