| Problems |
Solutions |
| No display, no response at keypad. |
1. Check power source.
2. Check fuse.
3. Check internal power supply. |
| No display, keypad produces
sounds. |
Check the gray wire plug inside
the control panel. |
| LCD display is operational, no
response from keypad. |
Check where the gray wire plugs
in, inside control panel plugs in under keypad. |
| Message: bad battery - clear audit. |
Reset/reboot with GM code and reprogram. |
| Message: Set Date. |
Reset/reboot with GM code and reprogram. |
| Display freezes up or shows "#"
all the way across display. |
Remove J9 next to battery. Remove
the audit chip (U30, main board). Ground all chip pins. Replace chip then
J9. |
| Display frozen (Smart Safe/Cashier). |
1. Unplug power to the safe. Let
the safe sit unplugged overnight. Restore power the next day. This should
solve the problem.
2. Smart Cashier Only: Reset entire system after restoring power the next
day because the system will default to one validator at 2000 note count. |
| Dispense know does not turn or
message: Please Reset Knob. |
Switch legs are bent. |
| Fuses continually blow. |
Change transformer in control panel
or if necessary replace entire panel. |
| Door 2 will not open. |
Door 2 will not open if door 1
is open in the closed position. |
| Door will not open. |
1. Inner door ajar switch is not
extended. Turn handle clockwise, disconnect door ajar switch; bolt must
be released.
2. Door ajar switch may be set. Make sure you turn clockwise to relieve
pressure on the switch, then turn to open. |
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