| Possible Causes |
Solutions |
| Loose material in the black encasement. |
1. Open lock drawer and look inside the backside
of the encasement for any loose material.
2. Ensure the keylock moves freely in the encasement. |
| Drawer(s) do not close properly. |
1. Make sure all drawers are closed and that
there is not anything in the drawerhead track or behind the drawer body.
2. Make sure the drawer(s) are in the right opening. Each drawer is numbered
on the right hand side with the lock drawer being #1. |
| Side catch(es) not adjusted properly. |
Close all of the drawers and holding keylock
in the locked position, try to open all of the drawers. There should be
some movement in each side catch. |
| Keylock stud loose (Medico keylocks). |
Check the lock stud on the back of the keylock.
If the stud is loose, tighten with a flat screwdriver. |
| Roll pin hanging on eccentric (HG Series keylocks). |
Tap roll pin in so that it clears the eccentric
but still catches on the drawer head; line so that the key lock will not
pull through the head. |
| Possible Causes |
Solutions |
| Side catches are set too low. |
1. Firmly grasp the handle of the top drawer
and depress thumb latch. Jerk drawer until it opens.
2. Follow the side catch adjustment procedure to adjust the side catch up. |
| Lock rod binding; keylock moves in and out
freely but cabinet will not unlock. |
File will need to be opened following drill
point instructions. |
| Keylock will not move in the black encasement. |
1. Drill. Remove lock stuck from the back of
the keylock. Remove the screws from around the head liner and remove head
from the drawer body. Turn key to the unlocked position and using a screwdriver
hold the key plunger in and remove the key.
2. Look for loose material in the encasement or place where keylock was binding.
3. Lubricate the encasement and replace the keylock. Ensure that the keylock
works properly before the head is attached to the drawer body. |
| Keylock will not spring out but the cabinet
will open if the keylock is pulled out. |
1. Lubricate keylock with WD-40.
2. Check the encasement for loose material.
3. Check lock rod and eccentric assembly for proper movement. |
| Possible Causes |
Solutions |
| Side channel loose. |
Remove drawer and suspensions. Locate the rear
notch and drill two holes using a #30 bit and install pop rivets. |
| Suspensions not properly set. |
Remove suspension and spread the rear of the
suspension to make sure the bearings of the suspension stay under the top
lip of the side channel. |
| Side channel bent. |
Remove drawer and suspension, using a crescent
wrench, bend the top rear of both side channels down so that they are at
a 90° angle or less. |
| Broken rail on drawer body. |
1. Open the drawer and check side rails on
each side of the drawer body. If broken contact the factory for replacement
parts.
2. Drill through the side rail and drawer body using a #20 bit and install a
10-24-.25 bolt and kep nut. |
| Broken bearing on suspension. |
Check suspension bearings for flat or broken
edges. Contact the factory for parts. |
