| Possible Causes |
Solutions |
| Loose material (debris) in the drawer track
or behind the drawer body. |
1. Check around the front inside of track for
debris.
2. Check behind the drawer body for debris. |
| Cam turned down. |
Check the cam on the left inside wall. The
cam should be turned up so that the sidepost will clear. |
| Drawers partially opened. |
Check the others drawers to make sure they
are completely closed, a partially opened drawer can cause the lock rods
to bind. |
| Rubber stops on the back of the slides. |
Fully extend the drawer and check the rubber
stops on the rear of the slides on both sides. If the rubbers are not seated
on the slides all the way it will be necessary to remove the drawer and
tap the stops into place. |
| Possible Causes |
Solutions |
| Side catches are too tight. |
1. Check the lock pins for each drawer located
on the right side of the cabinet and tighten with a flat screwdriver.
2. Make sure the lock pin in the eccentric is in place and securely fastened
to the lock rod. |
| Side catch flipper bent. |
Check the flippers on each side catch. Bend
the flipper to a 90° angle to the drawer body. |
| Lock bypass feature is activated. |
Make sure the lock bypass is deactivated. Identify
the lock/unlock position with the operating sticker located directly behind
the side catch. |
| Key plunger missing eccentric. |
1. Open the top drawer and check the lock plunger
for side to side play. Remove the key lock by removing the roll pin from
the plunger and turning the key to the unlock position pull the keylock
forward. Tighten the screw with a screwdriver.
2. Using a screwdriver, bend the eccentric bolt away from the side of the cabinet. |
| Loose or missing lock pins. |
1. Check the lock pins for each drawer located
on the lock rod on the right side of the cabinet and tighten pins with
a flat screwdriver.
2. Make sure the lock pin in the eccentric is in place and securely fastened
to the lock rod. |
