| Possible Causes |
Solutions |
| Loose material in the black encasement. |
1. Open lock drawer and look inside the backside of the
encasement for any loose material.
2. Ensure the keylock moves freely in the encasement. |
| Drawer(s) do not close properly. |
1. Make sure all drawers are closed and that
there is not anything in the drawerhead track or behind the drawer body.
2. Make sure the drawer(s) are in the right opening. Each drawer is numbered
on the right hand side with the lock drawer being #1.
3. Make sure drawers are properly aligned inside the opeing. Loosen the two #8
screws located in the bottom center of the drawer body, and adjust the drawer
side to side, then re-tighten the screws. |
| Side catch(es) not adjusted properly. |
Close all of the drawers and holding keylock
in the locked poisition, try to open all of the drawers. There should be
some movement in each side catch. If there is not any play in any of the
side catches, perform the side catch adjustment procedure. |
| Keylock stud loose (Medico keylocks). |
Check the lock stud on the back of the keylock.
If the stud is loose, tighten with a flat screwdriver. |
| Roll pin hanging on eccentric (HG Series keylocks). |
Tap roll pin in so that it clears the eccentric
but still catches on the drawer head; line so that the key lock will not
pull through the head. |
| Possible Causes |
Solutions |
| Side catches are set too low. |
1. Firmly grasp the handle of the top drawer
and depress thumblatch. Jerk drawer until it opens.
2. Follow the side catch adjustment procedure to adjust the side catch up. |
| Lock rod binding; keylock moves in and out
freely but cabinet will not unlock. |
File will need to be opened following drill
point instructions.
Note: All 3 and 4 drawer models will have a ball bearing roller attached to the
lock rod on each drawer. It may be necessary to bend the drawer body side rails
with the bearings before the cabinet will open. Follow lock rod installation
instructions to repair the top of the cabinet. |
| Keylock will not move in the black encasement. |
1. Drill. Remove lock stuck from the back of
the keylock. Remove the screws from around the head liner and remove head
from the drawer body. Turn key to the unlocked position and using a screwdriver
hold the key plunger in and remove the key.
2. Look for loose material in the encasement or place where keylock was binding.
3. Lubricate the encasement and replace the keylock. Ensure that the keylock
works properly before the head is attached to the drawer body. |
| Keylock will not spring out but the cabinet
will open if the keylock is pulled out. |
1. Lubricate keylock with WD-40.
2. Check the encasement for loose material.
3. Check lockrod and eccentric assembly for proper movement. |
