FKI Tech Info

LpLocks
S&G 6120/6123
LaGard 3600/33E
SmartGard
DigiGard

Keypad Lock - SmartGard

About SmartGard

1. The SmartGard is a digital access control system. It has an LCD display that shows access information.
2. All access combos are 6-digits. For master users with an 8-digit combo, the first six digits are the access number used to enter the safe. Each combo digit entered is displayed as an "X" to keep the combo confidential.
3. Numbers should be entered slowly and carefully to avoid false entries. If an incorrect combo is entered the display will freeze, then go blank except for a blinking cursor. When the blinking cursor disappears you may re-enter the combo. If wrong combo's are entered too many times a penalty may go into effect preventing access for a specific period.
4. If the display reads "TIMELOCK" or "TIME DELAY ACCESS DENIED" the safe is in time lock or time delay. Follow the appropriate procedures for each .

Door Access

Door Access With Delay

1. Press > to power up the display.
2. The display should read "ENTER COMBO", "_ _ _ _ _ _". The first blank space will blink.
3. Enter the combo.
4. After the correct combo is entered the display will show "TIME DELAY" and "ACCESS DENIED".
5. After a few seconds the display will show the count down (or count up, depending on programming).
6. When the delay has elapsed the display will show the access time counting and a cursor will be provided to enter the combo again.
7. Enter the 6-digit combo during the access period count.
8. After the correct combo is entered the display will show "OPENING" with day, date, and time.
9. Turn the knob, if applicable, and the handle to open the door.
10. If the combo is entered during the delay period, the delay period will restart.
11. If the access period is missed, the delay period must be restarted in order to open the safe.
12. If the wrong combo is entered too many times a time-out penalty will be applied.

Timelock

1. Press > to power up the display.
2. The display should read "ENTER COMBO", "_ _ _ _ _ _". The first blank space will blink.
3. Enter the combo.
4. After the correct combo is entered the display will show "TIME LOCK" and "ACCESS DENIED", immediately followed by the current day, date and time.
5. Access will continue to be denied until the time lock period has expired.

Start Timelock Manually

1. Press > to power up the display.
2. The display should read "ENTER COMBO", "_ _ _ _ _ _". The first blank space will blink.
3. Enter the combo.
4. After the correct combo is entered the display will show "OPENING" with day, date, and time.
5. The display will then show the next preset time lock and open dates and times.
6. The display will then read "IMMEDIATE LOCK", "ACCEPT=*".
7. Press * to accept these settings.
8. The display will then show the preset open time and date and will prompt to "LOCK UNTIL=*".
9. Enter a open time and date.
10. Press * to activate your entry or press # to cancel your entry and exit the procedure.
11. Note that the new open time will not supercede the preset open time. In other words, the safe will open the later of the two possible times.

Dual User Door Access

1. Press > to power up the display.
2. The display should read "ENTER COMBO", "_ _ _ _ _ _". The first blank space will blink.
3. Enter the first combo.
4. The display should read "ENTER COMBO2", "_ _ _ _ _ _". The first blank space will blink.
5. Enter the second combo.
6. After the correct combos are entered the display will show "OPENING" with day, date, and time.
7. Turn the knob, if applicable, and the handle to open the door.
8. Note that even master users will require two combos to enter the safe if this feature is programmed into the unit.

Audit

A programmer or manager may track user history on either the display or on printed paper using an optional serial line printer. Both formats show unit serial number and the version of software. The following is a list of codes and descriptions of their meanings.

Code	Description
00	COMBO ENTRY
01	OPEN
02	SILENT ALARM
03	WRONG TRY
04	TIME PENALTY
10	TIME DELAY
11	TIMELOCK
12	REMOTE LOCK
20	TIME CHANGE
21	USER ADDED
22	USER DELETED
23	USER DISABLED
24	USER ENABLED
30	IMMEDIATE LOCK
40	DOOR CLOSED
41	DOOR OPENED
42	BATTERY LOW

Error Messages

These are some error messages that may appear on the SmartGard display. Any time a SmartGard is replaced the failed unit should be returned to LaGard for evaluation. It is the responsibility of the user to change combos, in particular the Master User combo, with the door open.

Message	Interpretation
SN ERROR RETURN TO FACTORY	Replace the unit.
REAL TIME CLOCK NOT SET	Use the "*" and Master User code to get to the time setup menu. Enter the full date and time. If the time is being lost repeatedly, electrically ground the safe. If grounding does not solve the problem replace the unit.
SERIAL BOARD STATUS=FF AUDIT CODE=71	The serial board did not accept the Master User 1 combo. Try again. If problem continues reset the Master User 1 combo and try again. Make certain you have the Master User 1 combo that was available the last time the lock was working. Try replacing the Master User 1 combo with the previous Master User 1 combo and try again. If all above attempts fail, the safe must be drilled and the lock and SmartGard package replaced.
SERIAL BOARD STATUS=FE AUDIT TRAIL=72	SmartGard is not communicating with the serial board. Check that open time is set for 7 seconds. If the lock opens and the message is still coming up after setting open time to 7 seconds, replace the lock and SmartGard. If the safe does not open replace the batteries. If the safe cannot be opened it must be drilled and all components replaced.
SERIAL BOARD STATUS=FO AUDIT CODE=70 SERIAL BOARD NOT UPDATED	The serial board did not accept a new combo. Change the master unit back to its original value and try to change it again. If it cannot be changed after three attempts replace the lock and SmartGard.