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Print Reports

Service
Electrical Connections
Printer Paper
Silencing the Buzzer
Error Messages
Troubleshooting Tips
Request Repair via Keypad

Configuration
Definitions
CMP Application
Initial Field Setup
Setup Reports
Server Ping Test
Network Settings
Regional (Clock)
Supervision Setup
Supervision Test
Supervise Manually
Commercial State
XLV-iP CT8016 Service

Requesting Factory Service Via Keypad

You may initiate a request for factory service by placing a phone call to NKL Technical Service (1.800.452.4655) or you may initiate the request through your control panel if your safe is properly configured and capable of network or GPRS (cellular phone) communication with the factory Edge-IP server. For more information refer to Sections 9 and 10. Initiate a repair request through your control panel as follows:
1. Log in.
2. Choose
Repair Order.
3. Select
select.
4. Use the LEFT button to choose the appropriate
Repair Type.
5. Select
enter.
6. Select
YES to confirm.
7. Select
YES to print a copy of the repair ticket.
8. Close your session.
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Updated 4-16-09